These Terms and Conditions (“Terms”) govern your use of the MarkSharks website, mobile application, and related services (“Services”) (“MarkSharks”, “we”, “us”, “our”). By using our Services and/or accessing our website, you are agreeing to be legally bound by these Terms and Conditions, all applicable laws, and regulations and agree that you are responsible for compliance with any applicable local laws. If you do not agree, please do not access or use the Services.
- Eligibility & Registration
- Users must be human. We do not permit accounts that are automated.
- Users must be 18 years or older, or if below 18 years of age, then must have the consent of a parent or legal guardian.
- Your account must be solely used by you. MarkSharks does not permit multiple users for a single account.
- To use our Services, you must register with accurate contact details (email, mobile number, full name) and keep them updated.
- You understand that we collect your information for the sign-up process and service use. Your submission of personal information to us is your consent to us collecting certain device and usage information as outlined in our Privacy Policy.
- You agree to promptly update your account and other information, including your email address, phone number, credit card numbers, and expiration dates so that we can complete your transactions and contact you as needed.
- Services & Subscription
- MarkSharks offers online educational modules, quizzes, and assessments in core subjects like Maths and Science for Grades 6 to 10.
- Content is provided through free trial periods and paid subscription packages.
- We reserve the right to revise pricing or modify package offerings. Orders may be cancelled in case of pricing errors or transaction issues.
- All payments are final. No refunds will be issued unless specifically communicated through a promotional or limited-time campaign.
3. Content Ownership & Permitted Use
- All intellectual property, including text, video lessons, tests, analytics, and other content, remains the sole property of MarkSharks or its licensors.
- You are granted limited, non-transferable, personal access for non-commercial use only.
- You agree not to share, reproduce, duplicate, copy, sell, resell, distribute, or modify any part of the Services.
4. Acceptable Use
You agree to:
- Use the platform for educational purposes only.
- Not reverse engineer, scrape, or exploit our content or platform.
- Not allow others to use your account.
- Not misuse integrations with social platforms. Sharing personal performance data is allowed only with our explicit written consent.
- Receive occasional promotional messages or notifications, including through DND-enabled numbers (you may opt out).
5. Service Availability
We aim to ensure 24/7 access to our Services, but temporary interruptions may occur due to updates, maintenance, or network issues. We are not liable for any service outages or interruptions.
6. Privacy and Data Protection
We collect and use your information in line with our Privacy Policy.
This includes:
- Usage data to improve performance and personalize content.
- Occasional promotional communication via SMS, email, calls, or push notifications.
- For users under 18, parental consent is mandatory for data sharing or feedback collection.
7. Termination of Access
We reserve the right to suspend or terminate your access to the Services at any time, without prior notice, if in our sole judgment :
- You fail, or we suspect that you have failed, to comply with any term or provision of these Terms & Conditions.
- Misused the platform.
- Engaged in fraudulent, abusive or illegal activity on the platform.
You agree to indemnify and hold harmless MarkSharks against any legal claims or losses resulting from your violation of the Terms.
8. Disclaimers
- All Services are provided “as is”, with no guarantees on uninterrupted access, accuracy, or outcome improvement.
- While our courses are designed to support academic performance, we are not a certified educational board.
Your academic results depend on your individual effort, participation, and school policies.
9. Governing Law
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Singapore.
10. Changes to Terms of Use
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms & Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes
